To use our services you must first register with us.

Membership is free and you do not have to be a Blue Badge Holder or have a permanent impairment, for example, if you have an injury or other temporary ailment that may impair your ability to get about, then you can also sign up to use our services.

We will need to complete a short registration form and You will need to provide two items of identification, one with your signature (e.g. passport or driving licence, bank or credit card) and one showing your home address (e.g. driving licence, utility bill).

This is necessary for us to provide you with the service you require and for insurance purposes.

Any information we obtain from you is used solely for our own administrative purposes to provide you with the service. Your details are not shared with any third party or any other organisation outside Neath Port Talbot Shopmobility Ltd. View our Privacy Notice here.

Once this is completed the equipment is available to you to hire and you will not need to produce ID again on subsequent visits.

Our staff will discuss your requirements with you to ensure that you are provided with the appropriate equipment for your needs and will show you how to use the equipment.

Services and Equipment

Car Pick Up Service

Car Pick Up Service

Would you like to use shopmobility but find transport a problem?

Don’t worry, we’ll come to you!

Our new car service can pick you up from home and bring you in to either of our Neath or Port Talbot shops and take you home afterwards at a time that suits you.

The pick up and return service operates within the whole of the Neath Port Talbot County boundary only, and there is a small charge for the service which helps to cover the vehicle running costs.

Mobility Scooter

Scooters

We have a variety of 3 and 4 wheeled scooters of different sizes available for daily use, all with baskets.

We can attach stick-holders if needed and we can also provide rain capes when necessary.

The charge for a scooter is £5 per day.

Compact Travel Scooter

Holiday Hire

From May 2024, we will have a small number of Compact Travel Scooters available for weekly/short term hire for a maximum of 14 days. These can be taken anywhere within the UK only. The weekly charge will be £40.00 per week.

A £100 deposit is required (which will be refunded on return of the equipment in good/undamaged condition).

Wheelchair

Wheelchairs

Manual wheelchairs are available for short term hire for £3 per day (to be returned in the day) or £5 overnight for return next day.

Longer term hire is available for £30 per week, or £15 for weekend hire (Pick up on Friday – return Monday)

A £20 cash deposit is required for overnight/weekly hire which will be refunded when the equipment is returned in complete/undamaged condition.

How to Book

To ensure availability of equipment suitable for your needs please pre-book by calling us on Neath 01639 637372 or Port Talbot 01639 894949.

Please note that all equipment hired on a day basis must be returned to the shop by 3.45pm.

In extreme weather such as snow, ice or high winds being forecast, please call us first to check that our services are operating. On some occasions, we may have to close or offer a limited service, so please check before you leave home.

Opening Hours

 NEATHPORT TALBOT
Monday10.00am – 4.00pmclosed
Tuesday10.00am – 4.00pm10.00am – 4.00pm
Wednesday10.00am – 4.00pm10.00am – 4.00pm
Thursday10.00am – 4.00pm10.00am – 4.00pm
Friday10.00am – 4.00pm10.00am – 4.00pm
Saturdayclosed10.00am – 4.00pm
Sundayclosedclosed

Christmas and New Year Opening Times 2024

 NEATHPORT TALBOT
Friday 20th DecemberOpenOpen
Saturday 21st DecemberClosedOpen
Sunday 22nd DecemberClosedClosed
Monday 23rd DecemberOpenClosed
Tuesday 24th December
(Christmas Eve)
ClosedClosed
Wednesday 25th December
(Christmas Day)
ClosedClosed
Thursday 26th December
(Boxing Day)
ClosedClosed
Friday 27th DecemberClosedClosed
Saturday 28th DecemberClosedClosed
Sunday 29th DecemberClosedClosed
Monday 30th DecemberClosedClosed
Tuesday 31st December
(New Year’s Eve)
Open
close at 3.00pm
Open
close at 3.00pm
Wednesday 1st January 2025
(New Year’s Day)
ClosedClosed

Bank Holidays - closed